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Shipping Information

AUSTRALIAN DELIVERY CHARGES

  • Place your order by 2pm AEST and it will leave our online store within 1 to 2 business days!
  • FREE STANDARD DELIVERY Australia-wide on orders over $75.
  • For orders less than $50 we charge a flat rate of $7 for postage and handling.
  • We also offer Express Delivery for a flat rate of $15.

 

DELIVERY TIMES

STANDARD DELIVERY All of our standard delivery orders are sent via Australia Post and are usually received within 5 - 7 business days for Australian Metro areas (major cities and surrounding suburbs) and 5 - 10 working days for regional areas.

EXPRESS DELIVERY Our service guarantees priority fulfilment and delivery. Express shipping to metropolitan areas is usually 2 - 3 business days if ordered before 2pm. If you live outside a metro area then the estimated delivery time is 2 - 4 business days. Most express delivery orders are delivered the following business day if order is placed before 2pm AEST.

Please note that due to the high volume of orders during SALE Periods, we are unable to combine separate orders.

All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible. 

 

INTERNATIONAL DELIVERY

At this time, we do not offer international delivery.  New Zealand delivery is coming soon.

 

ORDER DELAYS

Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order please contact our team immediately on [email protected] and we’ll aim to fix this up for you as soon as we can.

If you have not received your order within 14 days for standard delivery or 4 business days for express please contact us at [email protected]

Occasionally if a particular product is in high demand we will need to order it from one of our other warehouses.  If this is the case and your order is delayed for any reason our team will contact you as soon as possible to advise of the delay.